#Uber Will Now Deactivate Riders With Below Average Ratings

This may sound good on paper, but once this affects their bottom line, best believe they'll be singing a different tune. Who’s going to keep Uber drivers from giving riders a bad rating for whatever reason? It’s going to end up like a tit for tat game. Although it may sound like a good idea to discourage bad behavior, but it seems overreaching to police the riding public. Riders will simply take their business elsewhere. Thanks, but no… uninstall, install Lyft.

Uber will now deactivate riders with below average ratings theverge.com/2019/5/29/1864….

Uber has announced that anyone with a “below average rating” risks deactivation from the app. Since Uber first launched, drivers have known that low ratings from riders can lead to deactivation. Now, Uber says it will start deactivating riders who can’t seem to improve their behavior.

Today, the ride-hail company announced that anyone with a “below average rating” risks deactivation from the app.

This is a fear that drivers know well. Since Uber first launched, drivers have known that low ratings from riders can lead to deactivation. Now, the tables are being turned, with Uber saying it will start deactivating riders who can’t seem to improve their behavior.

Many riders probably aren’t aware that drivers can rate them just as they are rating their drivers. (Your rating is displayed under your name in the menu bar.) Ratings are always reported as averages, and neither riders nor drivers see the individual rating of a particular trip.

Drivers risk deactivation when their rating falls below a certain level (4.6, according to leaked documents from 2015). Uber wouldn’t say what that threshold would be for riders. Andrew J. Hawkins/@verge

Source: verge, article

 

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