#Facebook Also Hired Human #Contractors To #Listen To Audio From Its #Messenger App; #socialmedia #privacy

“Trustworthy”… Facebook… isn't. They can lobby at lawmakers about being trustworthy all they like but the receipts say otherwise.

New York (The Verge) — Facebook also hired human contractors to listen to audio from its Messenger app theverge.com/2019/8/13/2080….

Facebook has employed the practice of hiring human contractors to review its users’ audio clips that were obtained through the Messenger app.

Since 2015, Messenger has offered a feature to transcribe voice clips to text, although it is turned off by default. Facebook claims only those who opted in to the feature had their audio clips reviewed by third-party contractors. However, according to its support page, if even one person in your chat has consented to Facebook transcribing the conversation, any audio in the thread would have been translated, regardless of who sent it.

The findings are particularly troubling given that nowhere in Facebook’s support page or terms of service does it indicate that humans would be reviewing the audio. “Voice to Text uses machine learning. The more you use this feature, the more Voice to Text can help you,” the support page reads. Natt Garun/@verge

Source: verge, full story


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