Why won't YouTube just say it like it is — they allow content that helps their bottom line.
New York (The Verge) — YouTube CEO says being an open platform means leaving up “controversial or even offensive” videos theverge.com/2019/8/27/2083….
In her quarterly letter to creators, YouTube CEO Susan Wojcicki addressed the platform’s perpetual struggle with troubling content and how to moderate it, saying that it’s worthwhile for YouTube to allow videos the company disagrees with.
In her quarterly letter to creators, Wojcicki addressed YouTube’s perpetual struggle with troubling content and how to moderate it, saying that it’s worthwhile for the platform to allow videos the company disagrees with. “A commitment to openness is not easy,” Wojcicki wrote. She says that “hearing a broad range of perspectives ultimately makes us a stronger and more informed society.”
ouTube has long struggled with how to police and limit the spread of troubling videos, from containing conspiracy theories to stopping radicalization to limiting harassment and bullying. Most recently, YouTube was widely criticized for its handling of a situation in which a conservative YouTube commenter repeatedly made homophobic comments about a Vox host. YouTube ultimately decided that the homophobic language was acceptable because it was framed as commentary, and it took considerable backlash from the LGBTQ community both on the platform and within the company in response. (Disclosure: Vox is a publication of Vox Media, which also owns The Verge.)
Wojcicki says that problematic videos makes up “a fraction of one percent” of the content on YouTube, but they have an outsized impact in terms of potential harm and trust. That’s led to people believing that YouTube has no incentive to remove troubling videos because they lead to more views. “This is simply not true,” Wojcicki wrote. In reality, she says, the lack of trust hurts YouTube’s relationship with advertisers. — Jacob Kastrenakes/@verge