Los Angeles, CA (Variety) — UPDATED: YouTube users in multiple regions around the world encountered issues in playing videos on the site Wednesday for more than an hour.
The platform's TeamYouTube account acknowledged the problems in a Twitter post. “If you’re having trouble watching videos on YouTube right now, you’re not alone — our team is aware of the issue and working on a fix. We’ll follow up here with any updates,” it tweeted at 7:23 p.m. ET.
Nearly two hours later, TeamYouTube said service had been restored: “And we’re back — we’re so sorry for the interruption. This is fixed across all devices & YouTube services, thanks for being patient with us,” the account tweeted, adding a red heart emoji.
Reached for comment, a Google spokesperson said they did not have additional details about the outage.
According to monitoring site DownDetector, user-reported YouTube problems began spiking at around 7 p.m. ET. The issues appeared most acute in the Northeast U.S., the U.K. and Western Europe, as well as in Mexico, Australia and South America. Around 95% of the issues reported were with watching videos, per DownDetector.
Complaints about problems on YouTube peaked around 7:23 p.m. ET before they substantially … — Todd Spangler/@Variety